Brian Cox Estate Agents
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Avoid at all costs
If you want a professional estate agents avoid Brian Cox. I've rated one star as there is no option not to provide one but this is too high of a score. The initial quotation went well and I was extremely enthusiastic about the selling process. Sadly this has not been my experience, continually having to call for updates and being confronted by excuses and deflection. Communication in any profession goes along way and with an estate agent/vendor relationship this is key to ensure a successful sale. After being listed with the agent and disappointed with the lack of professionalism shown I requested a call from the director to see what resolutions could be established. Due to the lack of accountability and deflection observed during this communication when asked what I want I requested a delisting. I shouldn't be shocked but the response was "it's done". The director himself did not even try to negotiate or provide a resolution to keep my custom he instead deleted my contract and listing on the portals. If this is the behaviour shown by the lead of the organisation then I am not surprised why the lack of professionalism is evident. If you are looking for an estate agent that is proactive and effective at communicating Brian Cox is not that!