Brightside Health
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I tried Brightside when I was at my…
I tried Brightside when I was at my lowest. From the very beginning I felt a little off about the psychiatrist I met with. She asked me very personal questions about past trauma and in tears I responded and could barely get out the words. She was silent. After looking at her computer and typing for what felt like 30 seconds she finally responded with no inflection or care at all said in a monotone voice, “I’m sorry that happened to you.” She then quickly moved onto her next question. In that meeting I was told I would have a follow up appointment in two to four weeks to see how I’m doing and adjust the dose for the medication she prescribed if I needed to. I hadn’t received anything telling me to set up my next appointment so I reached out and she said wait for a link. I waited and by week 5 I reached out again and said I really need to make an appointment to adjust my meds and 1 week later she replied and said, “I’m sure you misunderstood me. You are not going to setup an appointment. You will receive forms to fill out to monitor your progress, no appointment is needed at this time.” The thing is I DO NEED an appointment at this time. I’m asking for it to adjust my meds. I am completely dissatisfied and would give this a zero if I could. Waste of time and money.