LC

Louisa Colella

1Reviews
1.0
1 out of 5 stars

Reviews by Louisa Colella

1 out of 5 stars

Don’t waste your precious time!

I booked an appointment after a door canvasser visited, I wanted a quote for new front door as mine although functional, is extremely ugly! I started getting apprehensive after a call from the office to confirm time, making sure I didn’t need to rush off any where. How long could it take to measure & quote for a front door? I was assured we’d be done in an hour. Anyway, a pleasant young man visited and started with all the “schpiel” and taking readings with a little bleeper thing, as I said my door is functional, not drafty, just ugly, I asked if he could measure up, show me some doors and send me a quote. Apparently no, they really need to go through the history of the company! . Just why?? I explained this is not what I was expecting. This young chap said had to call the office before he left my property, this was for his safety and mine. Whatever! He called the office and passed the phone to me, the chap in the office said he was confused as I’d confirmed the appointment, I explained that this was not what I was expecting. I wanted someone to measure up, show me some doors and give me a no obligation quote without all the BS. Unfortunately F1rst Home Improvements were unable to do this without the BS due to compliance reasons! I had already had a reputable company come and measure/ quote so I knew this was completely false information. We parted ways quite quickly. On reading other reviews I was thankful as it seems to be a tactic to bore you to death until you sign up! No doubt F1rst Home Improvements will be thankful for my feedback, and genuinely sorry that my experience did not meet expectations!