American Water Resources
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If I could give them a zero or negative…
If I could give them a zero or negative rating, I would! They pre-charge you for service. I called and cancelled in March and they continued to bill me through my gas company. They told me that I didn't cancel. They only agreed that I had cancelled after I gave them the date I called and the name of their rep. They still said I would have to pay from May not March. Finally agreed to credit one of the charges but not both. I have a credit and showed them the payment made through gas company. They would not refund me and sent documentation to for the charges. They said that I paid a lower amount. They wouldn't even add up the charges. Gas company pulled up my payments to Oncourse and showed I had paid more than and it wasn't the total charges because they can only pull up a year. So all of my payments weren't on gas companies files. TERRIBLE COMPANY!