LifeStance Health
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They only care about your money
If you call them, the first question is not about how you are or how they may help you - it's about how they'll be able to get your money: what insurance, how much copay etc. I have actually been with my provider for a while who then switched to work for LifeStance - their portal is clunky, the messages have a character limit, you won't be able to get into contact with your provider when you need them and/or send them documents like forms they may have to fill for you directly. I needed some document from my provider with some time urgency and I called the front office because I didn't get it from him in time (basically making me lose my pay) and the office hung up on me because I was upset. For a place that is supposed to deal with people who are dealing with anxiety, depression and other forms of mental struggles, I don't think that is appropriate. Having to deal with this place has heightened my anxiety so many times, I've stopped counting. Guess, I'll start looking for another provider now.