surchi chanel

surchi chanel

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Yü Energy

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1 out of 5 stars

Formal Complaint Regarding Unjustified…

Formal Complaint Regarding Unjustified Charges by YU Company I am writing to formally raise serious concerns regarding the billing practices of YU Company. Despite entering into a two-year contract with the company, I have been charged over £3,000 within a three-month period. These charges are entirely unjustified and have not been adequately explained or resolved. I have made multiple attempts to discuss this matter with customer service staff and management; however, the response has been wholly unsatisfactory. Staff have been uncooperative and unwilling to consider a backdated adjustment or provide any form of discount. In one instance, a staff member even terminated the call abruptly, claiming they could not hear me — an act that I found both unprofessional and dismissive. Given the circumstances, I believe this conduct reflects a lack of integrity and transparency on the part of YU Company. I urge others to exercise extreme caution before entering into any agreements with this provider