Economy Energy
View company profile →
Company closed after keeping customers' money for a very long time
Bad news! They wouldn't adjust our bills to reflect the accumulating credit we had with them. Then, at the end of the contract, they dragged their feet for ages over the final credit payment. And, they tried to stitch us up with the company we moved to by slapping a further 1000 units on our opening read! Just going through the process with them, the new company, and the ombudsman now. No scruples whatsoever these guys. Update: Yes, I can message you now on webchat if you think it will get the issue resolved. Webchat was a total waste of time (thanks) - They said that I need to raise the issue with the new supplier, which I already have done. I only found out about this buy chance because I contacted my new supplier due to an error on their website. If I had not, Economy Energy would have got away with this because I would not have found out about it until the readings had been finalised. It is not a professional company. Moreover, although it is obviously not a scam, it has all the hallmarks of the sort of operation that takes people's money and invests it in hope of return of profit. The longer they can keep the money, the more it can earn them. If their investments pay off then the money can be returned, if not - liquidation.