Urang Property Management Limited
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Professional, Communicative, Problem-Solvers
This is my 2nd review on TrustPilot regarding Urang Property Management. I would like to specifically mention Ms Aluve Vuntu (and the team supporting her) as the sole reason for my vastly exceeded expectations. Since the purchase and move into my flat close to 9months ago, I have experienced highly professional and prompt service, clear and detailed communication, and effective resolution of any issues encountered. Some of the (unforeseen) issues were highly time-sensitive and there was no delay in addressing them. Aluve was always available on email and at the end of the telephone. Her manner is always pleasant and reassuring, and her approach towards any issues sensible and solution-oriented. It is clear to me from the way she works that she is empowered by an organisation that trusts its employees to take decisions (when needed).