Life Style Sports
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Disappointed to have to award one star…
Disappointed to have to award one star because the products were good but the returns policy is simply broken. There is a link for Royal Mail. Except Royal Mail doesn’t recognise Life Style Sports in the search field. The DPD option is only available in Ireland and Northern Ireland. I have emailed multiple times and receive the same response each time ‘we are working on it, it’s a Royal Mail fault, it won’t affect your return. We are very sorry.’ And I get that they might be sorry but over four weeks and still nothing? I have asked if they can generate a returns label for me, that request was ignored. So I’m sat over four weeks later with an item worth almost £50, that’s of no use to me and can’t be sent back. It’s a shame because delivery was ok and they do respond to emails but the whole process and lack of alternative returns routes means I wouldn’t bother using them again because it’s too much hassle and faff.