Scrap Car Network
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Car collection cancelled twice
Car collection cancelled twice. Two days unpaid leave taken for collection. Response was 'that isn't our issue' and 'I don't see why this is our problem'. Total waste. Do not book a collection with them if you want your time wasted. When I rang 20 minutes before the end of my collection time I was told the driver was delayed but on the way. I stated we could not be in after the 5.30 due to commitments. I was put on hold and passed to a manager. The manager had a different story and told me that the driver was unwell. It is clear that they have just lied to me about the situation to make themselves look better.