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Home/Reviewers/Paul Knaggs

Paul Knaggs

Verified reviewer

Reviews

4.0

Average rating

Paul Knaggs is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 4.0 out of 5 stars.

2 Customer Reviews by Paul Knaggs

Honest, first-hand experiences shared with the CrowdTrust community.

So Energy

Read all reviews for So Energy →

Jun 26, 2025

Keep up your recent improvement in customer service

A recent improvement in customer service thank's in part to the help of the Ombudsman in resolving a number of issues.

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Energy Ombudsman

Read all reviews for Energy Ombudsman →

Jun 25, 2025

Supplier can ignore any recommendations

Despite an excellent investigation and a series of agreed remedies to my complaints my supplier SO Energy has not yet responded and has ignored the Ombudsman's recommendations so far. I have since heard from my supplier who has agreed to carryout all of the agreed remedies.The main one being the meter replacements on 21/0725.

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