LIDS Sports Group
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Good selection, poor execution
I have done buiz with lids (now owned by Fanatics) on many occasions over the years, and really the biggest issue with them in my recent experiences is just shipping times. Selection is generally good, as is customer service when contacted, but their logistics being so poor really tarnishes the overall experience. If they could just get this aspect dialed in it would go a very long way in improving their reputation with buyers. In an Amazon world, people just are not apt to be cool with waiting weeks for things to arrive anymore, and with lids you cant wait 7 days before an ordered item even ships at all. It comes down to hiring and sales process efficiency on their end, which clearly requires some additional work.