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I enjoy the gym - however this morning at gym on Ft. Caroline Rd. Jacksonville, Florida, on my way out the door, I asked the male Latino worker, what time do they open? with a frown, he rudely responded, " the times are on the door - read it." The other worker, Rachel , overheard him and professionally responded. This has caused me discomfort going there among rude employees. His response was not necessary.
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This is my third dissatisfied review. Sears rescheduled our prepaid service over a week - after we waited for two weeks for repair of a refrigerator compressor. When the repairman came out over three weeks later, he ran out of gas to complete the soldering. He called his boss C. Yarber to inform him that he was almost done with the job but needed to go get more gas. The boss told the technician to reschedule the service for completion because the technician was not permitted to work overtime. Boss was upset that the technician had been working on the job for more than two hours. We asked the technician if we could speak with his boss, we wanted to plead our case. The technician responded," he's not going to change his mind." The boss did not seem to care about our needs. Therefore, we asked for a refund of 1,100. and decided to purchase a new fridge. We live in the Jacksonville area and will never do business with Sears again.