FIXD
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Fraudulent charges from unethical company!
I ordered FIXD June 2020. In June 2021, I cancelled it as I was not willing to pay the $69.99. I have enail proof it was cancelled. Then on August 10, 2024 this company STOLE $99.99 from my credit card! They waited three years and fifty days to charge my card again, this time it was $99.99! I called my credit union and filed a fraudulent activity claim as I did not give permission for them to charge me. My credit card has been closed and I contacted the company, by the way their phone customer service is a joke! They told me oh you must have logged into your account. Ummm no and even if I had, you would have to resubscribe to the services which I have not done. They told me oh well you will have to email support because we have issued a refund. There should never have been a refund as this company was not authorized to charge me after 2021. The BBB is littered with similar complaints. I have also filed a police report and a complaint with the WA State Attorney General's office.