Intrepid Travel
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Do not book a tour with Intrepid
Do not book a tour with Intrepid. Their “policy” on deposits is unreasonable, inflexible and downright thieving. I booked a tour in India with them over seven months ahead of its departure date, paying a 400 euro deposit. I then learned that another tour I planned to take immediately following theirs was unavailable for my desired dates even though the website showed it was available. Because I then could not find any other suitable tours that fit with the Intrepid tour dates I booked, I asked Intrepid, just three days after my booking, to credit my 400 euro deposit to another of their tours. They very rudely refused, insisting that their “policy” didn’t allow credits much less refunds. They didn’t care that the tour was over seven months away or that I made my request for a credit within three days of the booking. Fortunately, the good people at PayPal saw how unfair this was and refunded my 400 euros. You may not be so lucky. Avoid the thieves at Intrepid. There are plenty of other tour companies that don’t try to rip you off like Intrepid does.