Soothing Home
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Shipping expectations not met...
I was excited to place my order with Soothing Home on March 8, 2025. I never received a tracking email, but did get an email saying my order would be received in 3-5 business days. When my order still hadn't arrived by March 18th, I emailed customer service asking if my order had shipped. It took a second email and several days before I received a response. I was told they would look into my order and get back to me. Again, several days passed with no response. Around March 21st I finally received shipping information and saw that the order was shipping from China - not Nevada as their website indicates. My order finally arrived on April 7th - a whole month later than promised. So although I'm happy with the items purchased, I was not at all happy with the length of time it took to get the order or their customer service. I will not be ordering from them again.