Michaels Stores
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I placed an order for pick up
I placed an order for pick up, then realized one of the items was being shipped. I went back in to the website to cancel that part of the order. Though it said cancellations must be done within 15 minutes of placing the order, there is no easy system to do that. They ask for the order number, but no where does it give you the option to cancel! By the time I gave up and tried calling instead, I was unable to cancel. Lucky me, now I get to pay more money for shipping than the product itself!! You need a better system Michaels!!!