Browns Restaurants
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wont return
Booked for a quick bite to eat before pre booked plans. We arrived and were walked right through all the empty tables and put round a cover in what was like a little corridor. We asked if we could sit on one of the other tables that was empty, the lady just said we will be busy soon. We were not planning on stopping long so just sat down, luckily this lady was not our server. Food was not the best. The cost wasn't overly expensive it was at the cheaper end of nice places but for what we got it was expensive. Food not fresh just frozen ping food. When paying the bill the card machine didn't give me the option to leave a tip, I felt that the young lad who served us should not be penalised for the attitude of the previous lady and the poor food. I was then told that the tip had already been added. This is very assumptive, what if I didnt want to leave a tip? When I got home I looked at the bill ( was hard to see in the dark corridor in Browns) The tip turned out to be less than what I was going to leave. So basically by sneakily adding the service charge you ended up doing your staff member out of money. As we were paying the bill we asked if it was going to be busy and our server said " not tonight but tomorrow will be " So dumped in corridor and lied to wont return