Replacement Parts Shop - Anglian Home Improvements
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Worst company ever!
If I could give a minus score I would!!! Worst company I have ever dealt with. Ill informed sales staff who sold us a window not fit for purpose. Customer Services and sales staff unable to resolve issues. Surveyor told us we needed limiters on windows and then failed to do anything about it. Lime cement was required to make good window surround. We were informed in writing this would be done. Installer turned up without the lime cement and no knowledge of this. Installation was deferred from October to December. We were NOT informed. Later, a letter was sent with an incorrect installation date for December. When questioned. we received NO RESPONSE. Total lack of courtesy. They sent an installer who was very good, but on his own and unable to complete the installation in a day due to the amount of work. We are still waiting for a resolution to the fact that we were sold a window NOT fit for purpose. Comedy of errors! We don't know if we will ever get a resolution!