First Home Improvements
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First class service from initial contact to completion of work.
My windows were thirty years old and desperately needed replacing, My first contact, Andy came, listened to me and explained the "new" style windows, locking system, guarantee of 12 years and life time repair. He spoke to me not at me and I felt confident to sign on the dotted line. Customer service kept me informed from day 1, INSTALLATION DAY - Luke and Danny arrived on time, amazed when stairs, upstairs rooms were covered in dust cloths, made me laugh when they covered the outside hedge as well. First time ever this had happened with previous workmen! Once the windows were fitted, all rubbish was removed inside and out, they vacuumed upstairs rooms, stairs and brushed the outside porch and pathways. I didn't have to clean up after them. Luke then showed me the windows, he had fitted a trim around the windows, covering the silicone, it has made the windows look bigger and the finish makes a big difference. He took me round each window, explained the locking mechanism and asked me to open and close each window to make sure I was happy with them. I don't have anything negative to say, customer service from start to finish. has been excellent. I am so impressed, I will be in contact with them again for a new front door and patio doors. A well deserved five stars.