DO
Domen Ovtar
4Reviews
3.0
Reviews by Domen Ovtar
Polite and advisory
Genuinely caring agents
I don't recommend to buy ASUS and deal with support
I bought a Zenbook, which wasn’t cheap. After just one year, the hard drive started failing, so they replaced it. However, the old drive wasn’t completely dead, and I wanted my data back. They refused to let me recover it for free. If they did it, they wanted to charge an outrageous fee. When I suggested doing it myself, they started making excuses and tried to charge me even more—despite the fact that the drive is now useless.
✓ Verified