Domen Ovtar

Jun 19, 2025

Genuinely caring agents

Jun 9, 2025

I don't recommend to buy ASUS and deal with support

I bought a Zenbook, which wasn’t cheap. After just one year, the hard drive started failing, so they replaced it. However, the old drive wasn’t completely dead, and I wanted my data back. They refused to let me recover it for free. If they did it, they wanted to charge an outrageous fee. When I suggested doing it myself, they started making excuses and tried to charge me even more—despite the fact that the drive is now useless.