TR
Travelocity
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3 week 7.5 hours on the phone …
3 week 7.5 hours on the phone Communication Nightmare! My husband and I booked a flight and one of the connections changed causing us to potential miss our connecting flight to Dubai. Travelocity stated that they would make the changes but three weeks have passed and no one reached out to us. By the third phone call and 7.5 hours on the phone we finally got the issue resolved. Each time we called they had made no effort in resolving the issue until we finally had to escalate the issue to a supervisor. Our trip almost didn't happen.