john stenson

john stenson

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1 out of 5 stars
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Reviews by john stenson

BU

Budget Car Rental Ireland

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1 out of 5 stars

Good Experiences Up Until Today

I have rented my car from Budget travel at Birmingham airport many times with never any issues, that was until today. I picked up a VW Polo on a wet dull Saturday morning around 8am, guy behind counter said car was new with no damage but as usual I did a quick check off the outside of car although with it raining, being quite dark and with beads of water in the car it was hard to tell but it looked damage free. It was just myself using the car and I returned it this morning back this morning around 4.30am happy I'd have my £300 deposit back in my account within a few days. At 6.26am Budget emailed me saying they were charging me for damage to what seems to be an edging around the drivers milage screen. The few times I drove the car over the weekend I can honestly say I never saw this and I can 100% say it did not happen while I had the car, so it looks like because I didn't inspect this car with a fine tooth comb I'm being charged for the smallest of damage someone else caused that whoever had been inspecting the car last time failed to see. They're charging me £300 for something I knew absolutely nothing about and definitely did not do.. This is without doubt the last £300 they'll ever be getting off me.