Budget Car Rental Ireland
View company profile →
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!! I come home to Ireland at least 3 times a year and always rent a car. First time to rent with BUDGET, my husband and I arrived at their rental office at Terminal 2, when I presented my credit card (Italian) which says "debit bancomat" They refused to take it. saying it wasnt a credit card. without any check whatsoever!! Obviously we were very annoyed and tried to explain that "debit bancomat" in Italy means just that you can take cash from a bank machine. James, Who appeared to be maybe a manager came over and was extremely rude to us. We tried to explain again the reason for debit but they refused to listen hardly looked at the card and told us no way. Telling me husband he "needs to calm down". I then turned over the card to show where it says CREDIT to which they abruptly accepted. James then went on a call and continued to ignore us without so much of an apology. Extremely disappointing as an Irish woman coming home to visit, to be met by this ignorance of not knowing credit cards in foreign countries. Thankfully I am Irish and so speak English, but for foreign travellers they may not understand and be left frustrated with no rental. Train your staff better BUDGET!!