Coastal Moving Services
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The Four Horsemen of the Apocalypse: War, Famine, Disease, and Coastal Moving Services
Please, for the love of all that is holy, do not contact--let alone hire--these unethical yahoos. The salespirate I spoke with had me give him a rundown of my house's inventory. I did so, noting exact specifications of several large items. For example, I gave measurements for two large, l-shaped corner desks and a large bookcase. When the quote came through, I saw that two 'desks medium' and one 'bookcase medium' had been recorded. The price was reasonable so I booked it. Fast-forward to pick-up time: the $4300 estimate had ballooned to $6500, and it was over $8000 at delivery. The reason, according to CMS was that the move volume was not accurately estimated -- for example, 'bookcase medium' means that the bookcase can't exceed 5' x 5', so it should not have been recorded as 'medium'. Did I have any way of knowing what 'medium' means in their system? No. Did they express any surprise or concern upon being made aware that the salespirate had made this same 'mistake' repeatedly? No. Did they even apologize? No. The knocked a few hundred dollars off the price, which will cover about 15% of the cost of the items they broke in transit. This company is so bad, that even the moving company they subbed the work out to -- yeah, CMS is just a broker; they just book the job, suck up the 20% upcharge, then totally wash their hands of you -- said that they were horrible. They are so bad that when I accidentally called a similarly named company trying to get some of these issues addressed, the guy told me, 'Yeah, that's Coastal Moving Service you're looking for. We get these calls several times I week. All I can say is, I'm sorry and good luck. That company must be the pits.' Yes, other moving guy, Coastal Moving Service is the pits. The pits of hell. Unless you fancy mental torture, being bilked out of your money, and having a bunch of stuff broken, avoid these guys like the plague.