Mystery Kits
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Poor communication when there is an issue.
This review is based on the communication (or lack of) with mystery kits. Ordered end of November, excellent system, kit was sent promptly. Unfortunately the kit has not arrived as Evri have "lost" it (seems to be a common theme with Evri....). This is where the negative experience starts. Have emailed twice, and had absolutely no response. Have also tried the "contact us" page on the website. Still nothing. Luckily I have paid through Paypal, so some protection, and Mystery Kits are blameless in then kit going missing. But the communication is shocking post sale... UPDATE… Kit arrived yesterday, as Evri must have found it…. Excellent kit (Supersports from South Africa), and they hit my criteria (not Europe, not red!)!! So from that perspective it is great! But the comms were not good…