Infinity Cruises
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oh dear
The chosen deal was extremely attractive and very good value for money. Deposits were paid willingly. The itinerary came back with passenger names spelt incorrectly. There were no explicit costs for each component holiday. Unfortunately, one of the nine travellers is now unable to travel and thought she would lose just the deposit. Not so. Apparently she also has to pay for the flight being cancelled, the cruise being cancelled and potentially other parts of the holiday. Infinity cruises will take the money she allegedly owes them out of the deposit that we paid because we booked as one couple and one single traveller on the same booking. They surely should have charged a deposit that covered the whole of any potential cancellation. We are currently in October and we don't go on holiday until the end of March, plenty of time for the providers to find other holidaymakers, I would have thought. I have found Infinity cruises to be quite ramshackle.