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James Roos

James Roos

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by James Roos

T Mobile logo

T Mobile

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1 out of 5 stars
Aug 21, 2020

T-Mobile is a horrible network with horrible customer service. Avoid!!!

I signed up for their service a while back, and their customer service and network is horrible. I purchased a phone from them and the mobile network was unreliable. I tried to return the phone and it took 3 months to get a refund! It was no fault of mine. There was a lot of false promises, and one hand not knowing what the other hand was doing. It was a headache and a mess with this company as they are too unorganized. If I didn't keep records of all my transactions and conversations, I would not have gotten my money back. Avoid T-Mobile because they are incompetent and their service is horrible.