Travelocity
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Paid for nothing
Never again! I got an email stating they have greta deals on rental cars, I happened to be needed a rental car the next day so I went online and secured one. I received the confirmation and noticed the size car I ordered was wrong so I called. I waited on the phone for about 20 minutes then someone came on line and assured me it was correct. The next day I went to pick up the car and the Hertz said it was booked at the airport. I called a taxi and paid $40 to get to the airport and was told it was actually at the other location but they didn't have any cars. Hertz said I needed to have Travelosity change the pickup location. I waited on the phone for 1 hour at the airport Hertz. Finally, Travelocity clerk said her computer was down and she placed me on another hour wait. Once her computer went back up she said made the entire process so complicated that I just cancelled it. At first she said they would not refund my money then she agreed. One month later I still have not been refunded the money. I placed anther call to Travelosity today and have spoke to 2 different people. so far, I have been on hold for an hour while they "say" they are looking not it. I have wasted so much time with them, it's certainly not worth wasting any more time for a $30 refund.