Singapore Airlines
View company profile →
Don't imagine that flying with a…
Don't imagine that flying with a highly-rated airline will result in fair treatment. Singapore Air assured me, up until a few days before my flight back to UK from Australia at the end of March, 2020, that my booking was safe and therefore there was no need to bring my flight forward. This was not the case. At the last moment they withdrew the flight and made no attempt to help me get home. I was simply dumped. They eventually paid me some compensation for their withdrawn flight, but not the due proportion of it, and not any part of my real costs of getting home. I remain over £700 out of pocket. British Airways and Qantas performed much more honourably. As SingAir is largely owned by the Singapore Government, they had every opportunity not only to make sure I got back to UK, but to compensate me properly for my costs, but they provided neither. Don't use Sing Air believing that you will be fairly treated.