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Edna Van Wert

Edna Van Wert

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Edna Van Wert

Southwest Airlines logo

Southwest Airlines

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5 out of 5 stars
Jul 27, 2024

We were traveling from Pittsburgh to…

We were traveling from Pittsburgh to Baltimore, then connecting to Raleigh Durham. Flight 1714, July 11, 2024, Boarding at 12:50 PM. My husband and I are seniors I'm 79, he's 83. I have COPD. The Customer Service Agent (Phyllis) saw my distress when I arrived at her desk, got me a wheelchair and got one for my husband too! She was a sweetie, very attentive to our needs and a Hugh compliment to your Airline. In my younger days I worked in hospitality and in fact, taught customer service in several hotels from Pittsburgh to Washington DC. Please reward this sweet lady, she's an asset to your Airline.