AF
Affinity Water
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Not taking ownership of damage!
Took 4 weeks to fix a leak in my neighbours drive and all this time water was pouring down my drive. The result is that my new block paving drive has dropped and now when raining we get rivers due to the damage. Notified Affinity and sent photos and they now want me to get competitive quote before they consider who is responsible. Disgraceful asking the customer to sort out damage they had caused. Totally unjustifiable and unacceptable behaviour not taking ownership.