Car Firm
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BE CAUTIOUS WITH CAR FIRM
bought a car from these guys not 3 weeks agaoi and already got issues had car break down on me today and turns out i had issues with the injectors as i lost all power - had the RAC come out and they fixed it and gave me a detailed report which i then emailed over the the business they (CAR FIRM) claim the report does not highlight work carried out - i have highlighted again to them the below details and requested a refund for the work carried out and if not repaid i will report to trading standards and relevant ombudsman service this is what the RAC detailed member reported EML and LOP - running rough RACscan - faults at bottom of report confirmed engine misfire engine bay smells of diesel injectors 3 and 4 have been replaced with reconditioned units recently faults returned for injector 2 replaced injector 2 and torqued injector bolt to manufacurers spec all coding for injectors incorrect recoded all 4 injectors cleaned off diesel residue in engine bay from previous work ran vehicle up for 10 minutes - ok noticed battery clamp not fitted and battery loose - bolt has been cross threaded at some point cant wait to hear what there response to this will be as of 17/07/2023 the response has been sheer silence!!! on 15/07/25023 i had the car serviced at halfords and over £947.00 will need to be spent on a new cambelt ancillery drive belt new front and rear brake discs and brake pads so when they say it comes with a full service history and has no faults do not believe them, these guys new the car i purchased was over priced and not road worthy do not trust these guys they are literally conning you out of hard earned money and have no after sales service - warranties mean nothing and you can expect to be totally ripped off- this car was literally washed and polished and put out on the lot for sale - no checks done and i suspect that is same for ALL VEHICLES ON THERE LOT As of 25/07 vehicle repairs are underway at MY COST not CARFIRM, car is also now vibrating when idle which suggests a multitude of issues from either a motor mount not fitted to either broken or faulty sparks plugs to god knows what??? Carfirm are still not even giving me the decency of a FINAL RESPONSE i see this is going to have to go to trading standards and i will be seeking payment for all the costs i incurred after purchase to make this vehicle right and significant compensation for the distress they have caused me...DO NOT DEAL WITH THESE GUYS THEY ARE 1000% NOT BOTHERED WITH VEHICLE SAFETY, THEY JUST WANT TO OVERPRICE BUSTED UP CARS GIVE U A FAKE WARRANTY AND THEN CLAIM SOLD AS SEEN SAVE YOUR CASH AND A BOAT LOAD OF STRESS - AVOID CARFIRM so as of 09/09/2023 despite all the cost i have incurred getting the car road worthy no amicable resolution from car firm over my costs .. in addition to the cost of the repairs i still had a god awful rattling sound coming from the car, took it to my local garage who started it up and said its my exhaust and maybe also my heat shield , when the garage tried to take my from t bumper off they found it had been BONDED on and when finally removed they found that there was damage to the heat shiled caused mostly likely by a collision... which CARFIRM FAILED TO DISCLOSE the local garage i used also said the exhaust was loose that cost me another £100 in repairs so in total now i bought the car for £4800 and have spent an additional £1800 in repairs and car services ... these SHARKS have been reported and i soooo want to be there the day TRADING standards close these thieves down sp