RIGHTIO
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Not A Local Company And Very Expensive
Beware they are not a local company and are a nightmare to get hold of if you have a query. I called the Leicester number and they were very keen to get the work trying to sell me on going contracts etc. The work was booked in and a very high price for the job at £154.80 for a boiler service but I needed it done urgently so went ahead. I am now hoping that the boiler does not breakdown for a improper job being done. The engineer turned up within the time specified and notification being sent about the expected arrival time, he arrived at 10:54 and departed at 11:07 which worked out at £11.91 per minute so not convinced a good job was done. Following the visit I did not receive the relevant documents and had to call the Leicester number again, I was on hold to nearly 3 hours and still did not get an answer. I ended up having to call the main Rightio number, 0330 333 4538, to get what I needed. I would say use them at your own risk, maybe it is just the Leicester office that has the issue but I will definitely not be using them again.