Waves Car Wash
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Would not recommend
I have been a regular customer for some time together with my sons a total of 4 car were regular customers at your site at Tesco’s London Rd, Stevenage SG2 8DT. Since this new owner took over I have noticed the service as declined hence we won’t be using this site again. On my last visit I asked for both outside and inside cleaning, there was some dirt and grit in on the carpet and on the door sill, the operative hovered the carpet but left the grit on the door foot plate he they proceeded to wipe the grit of the paint work instead of hoovering it ! By wiping the grit it rubs the grit into the paint work thus leaving scratching on the paint work, fortunately it did not cause any damage just a few scratches which I can polish out. Also the finish was not what I have come to expect from this site which under the last own was very good, the wheels were not wiped off until I complained and the general finish was not good. I asked for the snow form wash which should be applied first, this is to dilute and softens any dirt on the vehicle and then should be rinsed off taking off all the dirt, it would seem none of your operatives are trained in the use of this method as every time its use is different! They start off by hitting the car with a high pressure hose thus forcing any dirt or grit (or gritting salt this time of year) into the paint!!! And because I complained the guy cleaning my car refused to finish it and walked away