OVO Energy Australia
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Someone who listens.
It’s always appreciated to be able to reach a person, not a bot. Sundus Tahir, answered, was polite and well spoken with a sense of humour. She listened to my request for a refund but due to circumstances a refund was not possible. I pointed out the size of the credit on my account and that there were still two government rebates due. Sundus listened, rather than be closed minded, and a part credit was arranged. Thank you, I remain a happy customer.