Hyundai Danmark
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I went to the Hyundai Dealership in Hvidovre
I went to the Hyundai Dealership in Hvidovre(Gammel Køge Landevej 471, 2650 Hvidovre) twice this week, to try and test drive one of their cars. The first time I went in, I was completely ignored by everyone for 30min, I understand they may be busy BUT a courtesy of atleast saying "i will be with you in a moment" or even acknowldge my existence would be some sort of customer service. The second time I went to test drive, I atleast found a free sales person that finished with a client after 5min, who again probably didnt care that I was waiting around. I asked for a test drive but was denied due to the car not being available - but he had shown me the screen and even thou the car was not available immediately, due to an appointment, the car was available in 1 hr and still had 1 hr availability before the next appointment????! I was asked to make an appointment and I said i came in during the week to do so but no-one acknowldged me being there. I didnt even get an apology for the service but instead shrugged off like "I dont care"?!?!, no explanation, no sense of customer service. As a prospective customer, who was really thinking of buying an Hyundai car after doing so much research, I doubt I will even go close to a Hyundai dealership and will advise others about this kind of service. Really appaling Hyundai.