Wesley

Wesley

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1
Review
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1 out of 5 stars
Average rating

Reviews by Wesley

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Project Timber

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1 out of 5 stars

Wouldn't recommend this company

Wouldn't recommend this company. Ordered a shed and set a delivery date for the following Friday. I received an order confirmation but no tracking information. I waited until the day of delivery and still didn't hear anything so I called up. I was told there was a problem with the courier and that it would now be delivered on the Monday. I booked the day off work to make sure I could take delivery for Monday. Monday came and still nothing. I called again and apparently there had been another issue with the courier. The people I spoke to on the phone were apologetic but couldn't really help as it was with the courier. I was told it would be delivered Wednesday. Wednesday came round and still nothing. I called up again and asked for a refund. I was told I couldn't get the refund until the shed was back in their possession (even though I'd never seen it). I genuinely thought I'd been scammed until I finally received my refund. Wasted 2 weeks of my time and also had my money for almost 3 weeks. Avoid and go elsewhere.