Tandem - Language Exchange
View company profile →
Account Suspension Review - Transparency Concerns
I am sharing my disappointment with the recent suspension of my Tandem account, as notified by the Tandem Support Team. The email vaguely cited "complaints" without providing specifics or concrete evidence, leaving me with uncertainties regarding the alleged violations. The unilateral decision to ban my account without an opportunity for review or appeal adds to the sense of injustice. A more transparent and fair process is crucial for user trust and satisfaction. Furthermore, it has come to my attention that Tandem may be hosting discussions that involve the propagation of views associated with globally recognized terrorist groups and anti-Semitic ideologies. This observation raises significant concerns about the platform's commitment to maintaining a safe and positive environment.