Trustline Carriers
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Predatory and Dishonest
This was the worst experience I’ve ever had with any company, and I urge everyone to STAY AWAY from Trustline Carriers. I booked transport for two cars from Birmingham, AL to North Liberty, IA. They initially confirmed $1,000 total ($500 per car), and I signed a formal agreement. Then, just ONE HOUR AFTER the scheduled pickup time, they called to say: ❌ "No driver is available, unless you pay $1,600 instead." That’s a 60% price hike sprung on me after the agreed time. It was pure extortion under pressure. I had no choice but to accept the $1,600 deal they suddenly offered—after deliberately wasting my time and locking me into their bait-and-switch trap. And it didn’t stop there: ❌ No driver showed up on time. ❌ Zero professional communication. ❌ Customer service used aggressive, rude, even nasty language. ❌ My original $200 was kept despite the clear breach of agreement. This is not just bad business—it’s predatory and dishonest. They knowingly misled me, breached their own contract, and tried to take advantage of my urgent timeline. I have the signed contracts and timestamps to prove it. Do yourself a favor: don’t trust your car, your time, or your sanity to Trustline Carriers.