Thomas Cook Airlines
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Worse than poor
Very poor, flight we endured from Cape Town to London Gatwick was awful, despite paying for extra with Premium Economy. Seat allocation was shambolic, despite empty seats being available, premium meals where non existent, no choice for meal, just vegetarian option, very poor and blame put on Cape Town ground staff. So called entertainment system very poor, 30 films, and little else. Anyway, leg room was not great, and seat comfort for night time flight could have been much better. Sorry, but we paid two to three times more than an economy seat, and what for ? Just a glass of 'fizz' on our delayed take off and a pre-dinner drink. Sorry Thomas Cook, would not wish to travel with you again, and will advise everybody we know to avoid you at all costs !