JUCY Rentals
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Don’t spend youre money on JUCY!!
Don’t spend you’re money on JUCY!!! We were very disappointed about Jucy. We had high expectations, but non of them came true. In Christchurch we picked up our van. We had to wait the whole day to get the van, it was not ready they said. There were 6 other people waiting for their van that day. The umployees were rude and stressy. By time when we got the van it was not well cleaned, very old and a lot of thing were broken. We did write an E-mail to Jucy about our complains and issues. But it took a few days when we got an answer. They did not come up with a proper solution, only that we can go to a cleaner. But we cleaned the van ourselves already. In the last week after a lot of emailing (we had the van for five weeks) they told us we can go to a repairer. And they said that we could buy a new chair and gassburner ourselves. (They were also broken). We didn’t do that because it would take us a lot of time. (We did survive it already for four weeks….) Besides all this we got a little accident with a another vehicle. We called the Jucy emergency number directly (many times) and they didn’t pick up the phone. After emailing we got an answer back the next day. So if you would love to hire a broken, gross and very old van from a company that you cannot reach and with a lots of waiting time : THEN BOOK A JUCY! HAVE FUN……