Globe Car & Truck Rentals
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Bad experience - Beware of hidden fees
Unintentionally returned car late by 1 hr on a weekend due to traffic that day and because return was processed through the app, no actual person can assist you. They charged me an extra day for this be because of that time stamp in the app, and despite explaining what happened to multiple reps or to the branch manager over the phone, they still wouldn’t stop calling you back, pretending they will look into it. Then another agent will call you months later about that hidden fee after thinking everything was sorted out. Their tactic almost equals to harassment. No other rental car company does this