OR
Orlando Rent a Car
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Awful service
Without doubt the worst car rental experience ever. Had to wait for shuttle bus as it was too small for the number of waiting customers. As rental location we were expected to wait until our name was called, with no order to when you were called. Many people who arrived after us were called before us. Everyone was complaining. It was an appalling service . 90 minutes from joining shuttle queue to finally getting car. To make matters worst, Orlando also took deposit rather than just reserve funds on credit card. Despite €660 charge and subsequent credit, Visa have charged me £38 for the two transactions.