Diya Francis

Diya Francis

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1 out of 5 stars
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Reviews by Diya Francis

ZU

Zumiez

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1 out of 5 stars

FRAUD: Stole my credit card information, do not buy from here!

Ordered something from here in late 2020, the order went through but I later got an email saying the item was 'out of stock'. Minor annoyance, money was refunded. Didn't think anything of it. But, MY CREDIT CARD INFORMATION WAS STOLEN during this transaction. Such a horrible experience; I got my address, identity and $1000 stolen from my bank account. Had to go through lots of stress and hassle to get everything back from the fraud department at my bank and get all my cards changed, for no reason. I didn't even get my items in the first place. Horrible, horrible, horrible experience. They later sent a letter to my address letting me know they had a data breach, but taking no accountability and neither being remorseful for the amount of distress and inconvenience caused to the customer by this situation. Don't shop on the Zumiez site!!