Crystal

May 7, 2024

I was looking for a different doctor to…

I was looking for a different doctor to help with my continued weightloss and came across Premium Health online, gave em a call spoke with a representative ONCE and was told I'd be connected with a dr within 2-business days. I setup my profile online and even scheduled my appt, I was never told the Dr's would be in a different time zone and when it came down to the appt no one ever reached out and out responded to my message through the web portal but seen I had 2 missed appointments, call / texted customer service SEVERAL times throughout the day and was sent to voice-mail which was VERY odd AND SUSPICIOUS, I had to call my bank and put a stop payment just incase they tried to authorize a payment for NO services that was NEVER GAVE... VERY MISLEADING AND SCAM LIKE, THEY NEED TO BE SHUT TF DOWN!!