Alex Jones Estate Agents
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I WOULD NOT RECOMEND
I WOULD NOT RECOMEND. I WOULD GIVE NO STARS IF POSSIBLE. This man doesn't just speak rudely and in a disgusting manner to tenants its to property owners as well he has a complete lack of customer service skills. I wanted to use this company as I wanted to support a small local business and it was a big mistake. As a property owner its important to get the right tenant and not the first one as we want someone who can actually afford the property and will keep it well. This company first put a tenant in for six months despite being told we wanted a 12 month contract and then the tenant tried to leave after six weeks and it was left to me to explain to him what a contract means. I gave the company a second chance after he made all of these promises to get a better tenant this time well it was all talk. As he says himself he runs a fast service "meaning he wants a full months rent but wants a tenant found in 2 weeks after a handful of viewings" but not a professional one. He has no respect for people, is arrogrant and does not know best and expects you as a customer to be available 24/7 to suit him. I hired him for a service and not the other way around and he's not doing me a favour it was supposed to be a quality professional service for a paid fee. Their are simply math's equation to work out if a tenant earns enough and he could not only not tell me what they were but tried to make out a tenant below this figure would be able to pay the rent because and I quote "she never missed her rent once in her previous property" her rent with us would be almost £150 extra per month its just not comparable. If he spent less time fighting with people and actually doing the service he had been hired for he might have a better business. We took our business elsewhere and did not use him to find us another tenant. We really should have followed the saying "when people show you who they are, believe them".