Buddy Loans
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False advertising and no communication
5 days ago I applied for a loan, despite their claims of ‘instant decision’ i still had to wait 5 days for a response. All criteria was met so acceptance on the loan should have been easy. However, I received a text today which informed me that my application had been declined due to not meeting the criteria. I called the customer service department to question their decision and inform them of my frustration, i was then informed that the company is not currently lending due to their systems being updated. I waited 5 days to be told the company is not currently lending an absolute joke. I would also like to add that i called every day i was waiting to see if there was an update on my application yet the only response i got was ‘your application is currently with our underwriting team and they will contact you shortly’ well that’s clearly a lie if no loans are being given at this moment in time. Falsely advertised the ‘instant decision’ decided not to inform me that lending isn’t possible at this time and have had me waiting 5 days for nothing. An absolute train wreck of a company. Unsatisfied is an understatement!