customer

customer

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by customer

HML Group logo

HML Group

View company profile →

1 out of 5 stars

The shittiest property management…

The shittiest property management company ever!!! Mangement is the worst. All they care about is increasing service charges year on year to make money off you. Our estate was moved off to a new app for Notification purposes and this was HML's internal app. The app migration process was rubbish - no communications done and half the estate still has no access to the new app. Even for people with access - the notifications are not received and now these guys realise their own app is shit and is buggy. Repeated emails and calls to management personnel like the CEO and others is ignored - always told they are busy - sure they are busy planning schemes to increase charges and provide no service. The estate managers are incompetent - so much so that my estate now has two estate managers yet the estate management is pathetic. Complaint responses are not provided and customer service team threatens us to refrain from contacting management. Such a messed up organisation - Stay away from them !!!!