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Organising the test was easy but
Organising the test was easy and was executed well. Instructions on reporting and taking the test was poor. Especially as you relied on people downloading your app - not everyone either wants to do that, or has a phone with the capacity to do it. I preferred to use my computer to upload photos, but again, you made many assumptions concerning using QR codes and ways to use your phone, rather than using photos. So I felt lost and unsupported having to do it in perhaps an old-fashioned way. However, I did receive an email back from your support quickly which helped.